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Privacy Policy

Last updated: 10 November 2026

What we collect

PromptCrate keeps data collection as small as possible. What we collect depends on what you do on the site, as explained below.

Google sign-in

Signing in is free and is handled by Google — PromptCrate never sees or stores your Google password. When you sign in, Google shares your name, email address and profile picture with us. We use these to show your account on the site, open the free prompt library for copying, and tie your orders and downloads to you in My Orders.

Buying a premium pack

Premium packs are paid manually by JazzCash or Easypaisa. To verify your payment we collect:

Your payment screenshot is used only to check and verify your payment. It is stored privately on our own infrastructure, can be seen only by the site owner/admin, and is never sold, shared or used for anything else. You submit these details once — after verification your pack unlocks in My Orders, and you never have to enter your TID again. Order records are kept so we can support you and handle refunds if a pack does not work as described.

Selling on PromptCrate

If you sell or share a pack, we collect your name, your mobile number, and the JazzCash/Easypaisa number you want your earnings paid to, plus the pack files and cover image you upload. Your pack title, cover and listing details are shown publicly on the store; your pack files are delivered only to buyers who buy or claim the pack.

Visit statistics

We count anonymous visits so we can see which prompts are popular (this powers, for example, the Trending list). These statistics do not personally identify you, and we do not run advertising trackers on this site.

How we use your information

Only to run the store: verifying payments, unlocking downloads, delivering pack files to buyers, paying sellers, and preventing misuse (for example, the same TID being used by multiple people).

What we never do

Storage

Your information is stored privately on our own infrastructure. Order records are kept so your purchases stay available in My Orders, and so support and refunds can be handled. If you want your order record removed, message us on the support chat (tap the icon at the bottom-right of any page) — note that removing it also removes your download access to that pack.

Contact

For any privacy question, message us on the support chat — tap the icon at the bottom-right of this page.

Questions? Message us on the support chat.